Account deletion is intended to be permanent. Before deleting your account, consider whether you need to save information, use any remaining purchased Credits, resolve Marketplace transactions, or complete any Creator Earnings withdrawal or verification steps. Different legal rules may apply to remaining balances and transaction records.
How to delete your account
You can request permanent deletion of your Peekamoji account through the in-app deletion option where available, or by contacting us by email.
We process deletion requests in accordance with applicable law, our Privacy Policy and the rules described on this page.
If you only want particular personal data deleted or corrected without closing your entire account, use our separate Delete Data process.
Option A — delete in the app
Where the feature is available, use the account-deletion option in Peekamoji’s account or settings area and follow the confirmation steps shown in the app.
You may be asked to re-authenticate or otherwise confirm that you control the account before deletion can proceed.
Deleting your Peekamoji account does not automatically delete an Apple, Google, Facebook or other third-party account you used to sign in.
Option B — request by email
Email support@peekamoji.com with the subject Account Deletion Request.
Please identify the Peekamoji account you want deleted using information reasonably sufficient for us to locate it, such as your username or the email address associated with the account.
Do not send passwords, full payment-card details, government identification documents or other highly sensitive information unless we specifically request information through an appropriate verification process.
Verification & security
To protect users from unauthorized deletion, Peekamoji may take reasonable steps to verify that the person requesting deletion controls the relevant account.
If we cannot reasonably verify account ownership, we may ask for additional information or delay completion until the request can be verified.
We may also pause or review a deletion request where necessary to investigate account compromise, fraud, a legal restriction, a payment dispute or another legitimate security issue.
What account deletion means
Once permanent account deletion is completed, you will no longer be able to sign in to or use the deleted Peekamoji account.
We delete or anonymize personal data associated with the account where it is no longer needed, subject to the limited retention grounds described below and in our Privacy Policy.
Deletion is different from logging out, uninstalling the app, disabling notifications or temporarily not using Peekamoji. Those actions do not themselves delete your account.
If you later return to Peekamoji, you may need to create a new account. We do not guarantee that a previous username, follower relationship, content history, settings, balances or other account state can be restored.
Content, messages & shared information
Content associated only with your account may be deleted or anonymized as part of account deletion, subject to applicable retention requirements.
Some information may remain visible to other users where it forms part of their own records or conversations. For example, a message you previously sent may remain in another user’s conversation history where permitted by law and technically necessary to preserve the other participant’s record.
Copies that another user independently saved, downloaded, reshared or captured outside Peekamoji are not controlled by deleting your Peekamoji account.
Public or shared content may also require a reasonable technical period to disappear from caches, indexes, backups or distributed systems.
Credits, earnings & Marketplace
Purchased Credits
Deleting your account may permanently remove access to any remaining purchased or promotional Credits after deletion is completed. If you want to use remaining Credits, you should generally do so before requesting permanent deletion, subject to any refund, withdrawal or other mandatory rights that apply. See our Credits & Packages Terms.
Creator Earnings
If you have Creator Earnings, payout access may be paused while we determine whether amounts remain valid and payable. Subject to applicable law, valid Creator Earnings remaining after legitimate deductions, reversals, holds and required verification are handled under our Creator Earnings & Payout Terms. Account deletion does not automatically erase valid payout, tax, anti-fraud or transaction records.
Marketplace transactions
Account deletion does not by itself cancel an existing Marketplace transaction, return obligation, payment dispute, chargeback, delivery issue or other legal obligation. Where possible, resolve outstanding Marketplace matters before deleting your account. See our Marketplace Terms.
Information we may retain
Account deletion does not always require immediate deletion of every record. We may retain limited information where reasonably necessary and legally permitted or required for purposes such as:
- tax, accounting, payment and financial-record obligations;
- fraud prevention, chargebacks, refunds and transaction disputes;
- security, abuse prevention and repeat-violation enforcement;
- compliance with legal obligations, court orders or lawful requests;
- establishing, exercising or defending legal claims; or
- protecting users, Peekamoji or third parties from serious harm.
Retained information is limited to what is reasonably necessary for the relevant purpose and is handled under our Privacy Policy.
Backups & technical completion
Deletion from active systems may not mean that every technical copy disappears at exactly the same moment. Limited copies can remain temporarily in backup, disaster-recovery, logging or security systems until they are overwritten, expire or can be safely removed in accordance with our retention processes.
Information retained in such systems is not intended to be restored to active use except where necessary for security, disaster recovery, legal compliance or another permitted purpose.
If you only want certain data removed
You do not need to close your whole account to ask about deletion, correction or access to particular personal data.
Use our Delete Data page for data-specific requests. Other privacy rights and choices are described in our Privacy Policy.
A request relating to specific data may be subject to verification, legal exceptions or retention requirements even where the account itself remains active.
Contact
Questions about account deletion can be sent to support@peekamoji.com.
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