These Marketplace Terms apply to listings, purchases and sales of goods through Marketplace features when available. Digital Credits, Coins and Packages are governed separately by our Credits & Packages Terms, and creator earnings or payouts are governed by our Creator Earnings & Payout Terms.
Scope & relationship to other terms
These Marketplace Terms apply only if and when Peekamoji makes marketplace, shopping, listing or user-to-user commerce features available to you (“Marketplace”). Availability may vary by country, account, app version or rollout stage.
If Marketplace is not available in your version of Peekamoji, these Marketplace Terms do not create a right to access it.
These Marketplace Terms supplement our Terms of Use, Community Guidelines and Privacy Policy. If a Marketplace-specific rule conflicts with a general rule only in relation to Marketplace activity, the Marketplace-specific rule applies to that activity, subject to mandatory law.
Peekamoji’s role
Unless Peekamoji expressly states otherwise for a specific transaction, Peekamoji provides the technical platform that allows buyers and sellers to discover, list and transact with each other.
In those user-to-user transactions, Peekamoji is not the buyer, seller, manufacturer, importer, owner or physical possessor of the goods merely because the transaction occurs through the Platform.
Third-party payment, delivery, identity-verification or other service providers may participate in a transaction. Their own terms and privacy information may also apply.
Nothing in this section removes any responsibility Peekamoji has where applicable law specifically makes Peekamoji responsible for a particular Marketplace function.
Eligibility, seller identity & trader status
You may use Marketplace only if you meet the age, legal-capacity, account and country requirements shown for the feature.
Sellers may be required to provide accurate identity, contact, payment, tax, business or verification information where necessary for trust, payments, fraud prevention or legal compliance.
If you sell in the course of a business, profession or commercial activity, you are responsible for identifying yourself as a business or trader where required and for providing buyers with legally required business and consumer information.
Private sellers must not falsely present themselves as businesses, and business sellers must not falsely present themselves as private individuals in order to avoid legal obligations.
Seller responsibilities
Sellers are responsible for the goods they list and must:
- have the legal right to offer and sell the item;
- provide truthful, accurate and sufficiently complete descriptions, images, condition information, price and material limitations;
- disclose defects, damage or other information that would reasonably affect a buyer’s decision;
- state relevant delivery, collection or fulfilment conditions;
- comply with applicable product-safety, labelling, consumer, advertising and intellectual-property rules;
- provide legally required cancellation, return, refund, warranty or conformity rights; and
- complete legitimate orders in accordance with the agreed listing and applicable law.
Sellers must not use misleading pricing, fake scarcity, fabricated reviews, deceptive before/after claims or other practices intended to materially mislead buyers.
Buyer responsibilities
Buyers should review the listing, seller information, total price and applicable delivery or return conditions before placing an order.
Buyers must provide accurate information reasonably required for payment, delivery or collection and must not use Marketplace to commit fraud, obtain goods without payment or abuse refund, return, dispute or chargeback procedures.
A buyer should inspect relevant information about condition, compatibility, size, specifications or other product characteristics before completing a purchase where those matters are important to the transaction.
Listings, prices & product information
A listing must describe the actual item being offered. Sellers must not use a listing to redirect a buyer to an undisclosed different item, price or off-platform transaction in a deceptive manner.
The price, currency and any charges shown in the official Marketplace transaction flow control the amount due through that flow. Delivery charges, taxes or other costs must be disclosed where required by law.
Peekamoji may organize, rank, recommend, reduce distribution of or remove listings as part of Marketplace operation, safety, personalization or enforcement. Visibility or ranking is not guaranteed.
Prohibited & restricted items
Marketplace must not be used to list, sell, buy or facilitate unlawful, unsafe, stolen, counterfeit or otherwise prohibited goods.
Prohibited or restricted categories may include illegal drugs, unlawful weapons or ammunition, explosives, stolen property, counterfeit goods, items that infringe intellectual-property rights, child sexual exploitation material, dangerous or unlawfully supplied products, and other items prohibited by law or Peekamoji policy.
Additional category, age, geographic, shipping or verification restrictions may apply to particular goods. We may reject or remove a listing where we reasonably believe it is unlawful, unsafe, deceptive or contrary to Platform rules.
Payments, fees & commissions
Where Marketplace supports payment processing, the available payment methods and the party processing the payment will be shown or otherwise made available in the transaction flow.
If Peekamoji charges a Marketplace fee, seller fee, buyer fee or commission, the applicable amount or calculation method will be disclosed before it becomes payable or in the relevant seller terms.
Payment providers, banks, card issuers or currency-conversion services may impose additional charges outside Peekamoji’s control. Availability of payment methods may vary by region, account or transaction.
Marketplace payments for physical goods are separate from Peekamoji Credits and creator earnings unless an official feature expressly states otherwise and is lawfully offered.
Orders, delivery & fulfilment
Unless the transaction flow states otherwise, the seller is responsible for dispatching, delivering or making the purchased item available as agreed with the buyer.
Sellers must not mark an item as dispatched, delivered or collected when that status is knowingly false.
Buyers and sellers should retain relevant order, shipping, tracking, collection or communication records until the transaction and any applicable dispute period are reasonably complete.
Delivery estimates may be affected by carriers, customs, weather, strikes or other circumstances outside the control of the seller, buyer or Peekamoji. Mandatory rights relating to non-delivery or delay remain unaffected.
Cancellations, returns, refunds & warranties
Applicable consumer law always takes priority. Rights can differ depending on whether the seller is a business or private individual, the type of goods, the buyer’s location and the circumstances of the transaction.
Where a business seller is legally required to provide cancellation, withdrawal, return, refund, warranty or conformity rights, the seller must honour those rights.
Private sales may be subject to different legal rules. Peekamoji does not create a general return right between private users where no such right otherwise exists, unless the Marketplace transaction flow expressly provides one.
Where a payment provider or Marketplace process controls a refund, the parties may be required to follow that provider’s procedure. Nothing in these Marketplace Terms limits non-waivable consumer remedies.
Disputes, chargebacks & support
Buyers and sellers should first use any available Marketplace support or dispute tools and provide accurate information about the transaction.
Unless expressly stated otherwise, disputes about the condition, authenticity, delivery, return or quality of user-listed goods remain primarily between the buyer and seller, together with any relevant payment or delivery provider.
Users must not knowingly submit false payment disputes, chargebacks, return claims, proof of delivery or other evidence.
Peekamoji may review relevant account, listing, transaction and communication information when reasonably necessary to support a Marketplace dispute, enforce Platform rules or protect users.
Intellectual property & authenticity
Sellers must not list counterfeit goods or use images, trademarks, copyrighted material or other intellectual property without the rights needed to do so.
A listing must not falsely claim that an item is authentic, licensed, certified, official or associated with a brand, creator or organization.
Rights holders may report suspected infringement using Peekamoji’s available reporting tools or by contacting support@peekamoji.com.
Taxes, customs & legal compliance
Users are responsible for tax, VAT, customs, import/export, product, reporting and other regulatory obligations that apply to their Marketplace activity, except where Peekamoji or another provider is legally required to collect, withhold, report or remit an amount itself.
Peekamoji may request information reasonably necessary to meet applicable reporting, payment, tax or regulatory obligations.
Users must not structure transactions, accounts or listings to unlawfully evade tax, reporting, verification or other legal requirements.
Fraud, safety & platform integrity
Do not use Marketplace for fake transactions, stolen payment instruments, identity fraud, account takeovers, money-laundering-like activity, review manipulation, counterfeit sales, collusive purchases or other deceptive behaviour.
Do not pressure another user to move a transaction off-platform in order to evade safety measures, fees, verification or transaction records where an official Marketplace flow is available.
We may use automated systems, technical signals, user reports and human review to detect suspicious Marketplace activity, as further described in our Safety & Transparency information and Privacy Policy.
Privacy & transaction data
Marketplace transactions can require processing of account, listing, payment, delivery, communication, dispute, verification and transaction information.
Our Privacy Policy explains how Peekamoji processes personal data. Payment, delivery or verification providers may process information under their own privacy notices as well.
Do not use buyer or seller information obtained through Marketplace for unrelated spam, harassment, profiling or marketing without an appropriate lawful basis.
Suspension, removal & enforcement
Peekamoji may remove or restrict listings, limit Marketplace functionality, delay or review suspicious activity, or suspend access where we reasonably believe Marketplace rules, Platform policies or applicable law have been violated.
Factors may include severity, risk, repetition, fraud indicators, transaction history, account compromise and potential harm to buyers, sellers or third parties.
Where appropriate or legally required, we may provide information about the reason for an action and an available review or appeal route.
Changes & Marketplace availability
Peekamoji may modify, test, restrict, suspend or discontinue Marketplace features in particular regions, accounts or app versions for legal, safety, technical, commercial or product reasons.
We may update these Marketplace Terms as the feature, applicable law or our business operations change. The “Last Updated” date identifies the current published version.
Material changes will be communicated where required by law. A later version will not be used to retroactively remove non-waivable rights or unlawfully alter a completed transaction.
Governing law & disputes
These Marketplace Terms are governed by Danish law, subject to mandatory consumer and other protections that apply in your country of residence.
Nothing in these Marketplace Terms limits any right you may have to bring a dispute before a competent court, consumer authority or other legally available dispute-resolution body.
A dispute between buyer and seller may also be governed by mandatory law applicable to that transaction independently of Peekamoji.
Contact & related links
Questions about Marketplace features or these terms can be sent to support@peekamoji.com.
Peekamoji ApS
Viborgvej 58
9600 Aars
Denmark
CVR: 45351459