Reporting is designed to be private. We do not disclose the reporter’s identity to the person whose content or account was reported, except where disclosure is required by law or is necessary in exceptional legal proceedings.
Our safety approach
Peekamoji aims to give people meaningful control over their experience while also maintaining platform-wide rules that protect users, creators and the integrity of the service.
Our safety approach combines:
- clear Community Guidelines;
- user reporting and blocking tools;
- personalized moderation and content controls where available;
- automated detection and technical safety signals;
- human review where appropriate;
- proportionate enforcement based on severity, context and repetition; and
- review or appeal mechanisms where available or legally required.
Personal safety controls complement — but do not replace — our platform-wide rules. Content can still be reviewed or acted on even if an individual user has chosen to hide or filter it.
How reporting works
If you believe content, an account, a message, Marketplace activity or other behaviour violates our rules, you can use the reporting tools available in the relevant part of Peekamoji.
Depending on the feature, a report may include a reason, optional explanation, the reported content or account, technical identifiers and relevant contextual information needed to evaluate the report.
Reports should be made in good faith. Intentionally false reports, coordinated report brigading or misuse of reporting tools to harass others may itself violate our rules.
What happens after a report
A report may be evaluated using automated systems, technical signals and/or human review. The method used can depend on the type of report, severity, risk and available context.
Possible outcomes include:
- no action where we do not identify a violation;
- a warning or educational notice;
- labeling, blurring, age restriction or reduced distribution;
- removal of content;
- restriction of messaging, live, Marketplace, monetization, creator or other features;
- temporary account suspension; or
- permanent account removal in serious or repeated cases.
We may prioritize reports involving child safety, credible threats, severe harassment, fraud, account compromise or other urgent risks.
Automated systems & human review
Peekamoji may use automated systems to identify potential spam, scams, abusive behaviour, harmful content, suspicious transactions, account compromise and other policy or security risks.
Automated systems may also help prioritize reports or apply temporary protective measures. They can make mistakes, so context and human review may be used where appropriate, especially for more serious or ambiguous cases.
Signals can include content characteristics, user reports, behavioural patterns, account history, transaction patterns, device or security signals and other information described in our Privacy Policy.
We do not describe detection thresholds or security logic in detail where doing so would make it easier to evade our protections.
Sensitive content handling
Not all sensitive content requires removal. Depending on context, Peekamoji may blur, label, age-restrict, reduce distribution of or otherwise limit access to content instead.
This can include graphic violence, disturbing imagery, mature themes, medical content or other material that may be unsuitable for some audiences but has legitimate news, educational, documentary, artistic or awareness value.
When evaluating sensitive content, we may consider intent, severity, audience, captions, surrounding context, public-interest value, risk of harm and whether younger users may encounter it.
Where available, users may also have controls that influence how much sensitive or unwanted content appears in their own experience.
Personal moderation & safety controls
Peekamoji may provide tools that let you personalize your own experience, including blocking, privacy settings, notification controls, content preferences and personalized moderation or filtering options.
These controls are intended to give users more direct influence over what they see and who can interact with them. They do not guarantee that all unwanted content will be detected or hidden.
Blocking or filtering someone does not necessarily erase existing legal, transaction, safety or moderation records, and does not prevent Peekamoji from reviewing conduct that may violate our rules.
Enforcement actions
We aim to use proportionate enforcement. Relevant factors may include severity, intent, repetition, context, prior violations, potential harm, account compromise and whether conduct affects minors, payments or platform security.
Some severe violations may justify immediate removal or suspension without a prior warning. Examples can include child sexual exploitation, credible threats of serious violence, serious fraud, malicious account compromise or attempts to undermine platform security.
Lower-severity or first-time issues may result in lighter measures such as warnings, reduced distribution or feature restrictions where appropriate.
Reasons, appeals & complaints
Where appropriate or legally required, Peekamoji may provide information about why content, a feature or an account was restricted.
If a review or appeal option is available, you should use the in-app process where provided or contact support@peekamoji.com.
Appeals may be reviewed using the information available at the time of the original decision together with any additional relevant context you provide.
Where applicable law gives you additional complaint, dispute-resolution or regulatory rights, those rights remain available and are not replaced by Peekamoji’s internal review process.
Child safety & urgent risk
Peekamoji has zero tolerance for child sexual exploitation, child sexual abuse material, grooming and sexual solicitation of minors.
We may preserve relevant information and report suspected child exploitation or other serious unlawful activity to competent authorities or appropriate child-safety organizations where required or permitted by law.
Where we reasonably believe there is an immediate and serious threat to life or physical safety, we may take urgent protective action and cooperate with competent authorities as permitted by law.
Fraud, payments & platform integrity
Safety also includes protecting users and the Platform from fraud, scams, fake engagement, manipulated transactions and abuse of payment or creator systems.
We may review suspicious activity involving Credits, Packages, tips, creator earnings, withdrawals, refunds, chargebacks or Marketplace transactions and may restrict relevant functionality while a legitimate review is conducted.
Payment and virtual-item rules are described in our Credits & Packages Terms, Creator Earnings & Payout Terms and Marketplace Terms.
Transparency & data
We aim to explain our rules and moderation approach in clear language and to update this page as our safety systems and Platform develop.
Where required by applicable law, Peekamoji may publish or provide additional information about moderation practices, complaints, enforcement activity, legal requests or other transparency matters.
Information used for moderation, reporting, appeals and safety investigations is handled in accordance with our Privacy Policy and applicable law.
We may retain limited safety, enforcement or transaction records after content or an account is deleted where reasonably necessary for legal compliance, fraud prevention, dispute handling, repeat-abuse prevention or the establishment, exercise or defence of legal claims.
Questions & contact
For safety questions, reports that cannot be submitted through the app, or questions about a moderation decision, contact support@peekamoji.com.
Peekamoji ApS
Viborgvej 58
9600 Aars
Denmark
CVR: 45351459